Overview of products and services

Personal effectiveness

• Coping with change

• Growth mindset

• Time management
• Self-awareness
• Internal motivation

• Working with stress  

• Work-life balance

• Emotional intelligence

• Mental toughness

• Creative and innovative thinking  

• Company athlete (a programme built on the principles of elite sport)

• Digital skills

Talent and succession programmes 

• Talent programmes built on business projects 

• Inspirational talent programmes  

• Development skills for talent

• Succession development

Communication skills

• Conscious and effective communication

• Assertive communication 

• Interpersonal relationships 

• Conflict resolution

• Intercultural communication

Presentation skills

• Professional presentations

• Visualisation, graphic recording, sketchnoting

• Storytelling and TEDx presentations

• Facilitation skills

• Trainer skills 

Interesting programmes for supporting functions

• Stakeholder management

• Working with an internal customer

• Kirkpatrick for HR

• Interviewing for HR and business managers

Inspirational topics and motivational speakers

Sales skills

• Programmes improving sales results

• Academy for key account managers

• B2C sales and B2B sales

• Sales skills and the consultative sales process

• Using personal typologies in sales

• Active and acquisition sales

• Cross-selling and up-selling

• Strategic sales

• Value sales

• Telesales

• Story selling

• Developing customer experience/satisfaction

• After-sales

• Networking and utilising social networks

• Finance for non-finance people

• Sales mathematics

Negotiating

• Fundamental and advanced negotiating

• Influencing and persuasive communication

• Dealing with objections and returns

Managerial basics

• Practical leadership for junior and senior managers

• Academy for foremen and front-line managers

• Fundamental management skills

• The role of the manager

• Managerial routines

• Situational styles of leadership

• Managerial communication

• Feedback

• Manager as a motivator

• Delegating

• Managerial decision making

Advanced managerial skills

• Leadership based on a personal typology

• Results leadership

• Manager as a coach

• Leading effective meetings

• Performance management and leading assessment meetings

• Leading team through change

• Positive leadership and caring for happiness at work

Special managerial topics

• The role of a manager when hiring

• Remote leadership

• Leading multicultural teams

• Leading virtual teams

• Leadership in a VUCA world

• Aikido leadership

• The role of a manager in improving safety at work 

• Waterfall leadership

• Agile leadership

Developing organisations

• Change programmes

• Company culture change and integrations

• Developing a culture of safety at work by changing thinking

• Onboarding programmes

• Increasing customer satisfaction

• Increasing employee satisfaction

• Programmes aimed specifically at hotels

• Train-the-Trainer – academy of internal trainers

• Academy for internal mentors

Consulting in selected fields

• Employee engagement 

• Developing HR business partnering

• HR audit

• Performance management

• Talent management & onboarding

• Developing internal communication processes

• Employer branding

• Development programmes based on the Kirkpatrick methodology

• Company culture and values

• Managing complex change projects

• Analysis and development of sales processes

• Standardisation of the customer care process

• Customer Experience

• Smart & Lean projects

• Gamification of internal processes (onboarding) 

Facilitation of workshops, meetings and events

• Visual facilitation

• Vision & strategy

• Calibration of people

• SMART & LEAN workshops

• Mapping the customer journey

• Mapping the employee journey

• CANVAS business model

• A new leader in a new team

• Diversity and inclusion